| Broadband is a common facility in most modern | | | | fibre optics rather than the older telephone lines |
| homes, the rise in speeds over the past few years | | | | comprised of copper. Other complaints included the |
| has seen prices tumble to keep in line with what | | | | omission of the prefix "up to" when describing |
| customers are willing to spend. For the price you paid | | | | broadband speeds. |
| for a 128kb connection four years ago, you can now | | | | The "up to" scandal is one that has plagued |
| expect to receive an average speed of 2MB | | | | broadband companies for the past year or two, |
| broadband from some suppliers. | | | | when they advertise speeds companies are now |
| With nearly every household being able to afford | | | | required to say that advertised speeds are only if |
| some form of Broadband package these days most | | | | you have a very good connection and since a good |
| suppliers are now faced with the battle to gain your | | | | proportion of customers aren't going to fit in this |
| loyalty, attractive new customer packages are a | | | | category then they should be warned that they may |
| plenty on our televisions and in order to make your | | | | not get exactly what they think they're paying for, |
| company appear as the better choice some | | | | The best way to find out if your current broadband |
| companies have resorted to boasting and | | | | is up to scratch is to find out how far away from |
| mud-slinging to get you to switch on. | | | | your local exchange you are, the closer you are the |
| Virgin and BSkyB are two such competitors who are | | | | better your broadband will be, if you use an online |
| in direct competition for customers, both now | | | | broadband speed test are another way to determine |
| offering universal packages comprising of Broadband, | | | | the actual speed, but don't fret if you are getting |
| Television and Telephones. Both companies have put | | | | below half the advertised speed, this is fairly |
| out slightly misleading advertising campaigns belittling | | | | common and something the government is looking |
| the opponent, who in turn have filed complaints to | | | | into changing. |
| the Advertising Standards Agency (ASA). | | | | Companies like Virgin are changing this by installing |
| BSkyB complained, amongst other competitors as | | | | fibre optic cabling to increase the strength of the |
| well, that Virgin Media had unfairly compared the | | | | signal over long distances, in countries like Japan they |
| speed of their 8MB broadband to Virgin's 2MB deal, | | | | already have this technology and can handle much |
| Virgin claimed their cabling did not degrade the further | | | | faster speeds that make our "high speed" broadband |
| you lived from your telephone exchange as they use | | | | seem pedestrian in comparison. |